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Authors

Chang Ya Ting Chang Ya Ting
Chen Ming Kuen
Wu Chung-Min
Wang Hsin Yu

Abstract

The coronavirus disease-19 pandemic and the impact of Sino-US trade have accelerated and intensified
changes in consumer behavior and promoted the motherboard industry’s digital transformation. However, before
entering the implementation stage of digital transformation, enterprises need to examine their readiness. Therefore,
we hope to provide a reference for the motherboard industry in the implementation stage of digital transformation
in the face of fast-changing market demands by constructing a digital transformation maturity assessment
scale. Previously, maturity assessments were performed for manufacturing and smart manufacturing. The digital
transformation maturity assessment of the motherboard industry lacks rigorous research in relevant literature.
Therefore, this study uses the current state of the motherboard industry to assess its digital transformation maturity
and uses the fuzzy analytic hierarchy process and expert interviews to summarize and analyze the assessment
mode of the digital transformation maturity of the motherboard industry. By analyzing digital transformation
maturity and using an objective assessment scale, we can understand the current state of operations and set the right
direction. This enables enterprises to obtain maximum benefits with limited resources when facing rapid changes
in consumer behavior. We further show the implications of the industry’s operations, and finally, provide practical
recommendations and conclusions.

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